Call us at: 616-422-4002

Awards & Recognition

At Resthaven, our mission of serving elders in the Holland and Zeeland areas is what guides us in our daily work. The Resthaven Way of caring includes a commitment by our staff, residents, family members and volunteers that has helped us build a strong community. When that service is recognized and rewarded by others, it reinforces our belief in what we do. Resthaven is proud to share a few of those accolades with you.

Awards & Recognition by Community

Resthaven Care CenterThe Warm Friend Ind. LivingMaple Woods Assisted Living
  • U.S. News & World Report 2017-18 Best Nursing Homes award for the Resthaven Care Center
  • 5-Star Rating by Medicare.gov: Resthaven has consistently received  5-star ratings, the highest possible, from Medicare. This evaluation measures the quality of care for every Medicare and Medicaid certified nursing home in the country.
  • Customer Satisfaction & Employee Satisfaction Ratings: Resthaven received national honors in recent resident and employee satisfaction surveys, conducted by the Holleran Consulting Group in 2017. Resthaven received the Highest Honors award in several categories, meaning Resthaven rated above the 90% percentile of national benchmarks.
  • Readers of The Holland Sentinel have voted the Care Center as the "Best of Retirement Communities" for 11 years straight!

We contract with Holleran, a national survey company, to discover exactly what our residents think about life as an independent senior at The Warm Friend. We are evaluated on 34 different measures, and the results of those individual rankings are used to create specific opportunities for improvement. Holleran also compares our results with those from 587 other communities across the country, so that we can benchmark our performance.

Here is what the survey found:

  • Overall satisfaction = 100%
  • 84% ranked us as "Excellent"
  • Willing to recommend us = 100%
  • Customer Satisfaction & Employee Satisfaction Ratings: Resthaven received national honors in recent resident and employee satisfaction surveys, conducted by the Holleran Consulting Group in 2017. Resthaven received the Highest Honors award in several categories, meaning Resthaven rated above the 90% percentile of national benchmarks.
  • Readers of The Holland Sentinel have voted Maple Woods as number 1 in the Assisted Living Real Estate category in 2017.

We'd love to show you in person why we've earned such high praise over the years. To schedule a visit, please call us at (616) 422-4002.