The Warm Friend

Email Us

- Resthaven Home Office

9 E. 8th St., Holland MI 49423
616-796-3500 | 616-796-3508 fax

- Resthaven Care & Rehabilitation Center

- Vern & Lois Boersma Cottage

- Resthaven Rehabilitation Cottage

- Good Shepherd Home

280 W. 40th St., Holland 49423
616-796-3600 | 616-796-3609 fax

- Home Care By Resthaven

828 Lincoln Ave., Holland 49423
616-796-3800 | 616-393-9817 fax

- Resthaven Maple Woods

49 E. 32nd St., Holland 49423
616-796-3700 | 616-796-3494 fax

- The Warm Friend

5 E. 8th St., Holland MI 49423
616-796-3550 | 616-796-3553 fax


Resident Satisfaction Levels at The Warm Friend:
          100% Satisfied!

We contract with a national survey company called Holleran to discover exactly what our residents think about life as an independent senior at The Warm Friend.

Holleran also compares our results with those from 587 communities across the country, so that we can benchmark our performance.

Here are our amazing results:

Overall satisfaction = 100%! 
(84% ranked us as "Excellent")

Willing to recommend us = 100%!
(89% ranked us as Excellent) 

Continual Quality Improvement
We are very happy with the overall results of the survey, but Holleran also makes recommendations on where we can still improve.  We are polled on 34 different measures, and the results of those individual rankings are used to create specific opportunities to improve.

We have created teams of residents and staff members to work creatively to increase our “Excellent” ratings by 5% for the coming year.


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Resident gardeners Ruth and LaMont enjoy making beautiful things grow in The Warm Friend's flower garden.